Withdrawn and Dismissed Students
Students who leave the College before fully completing a degree or certificate program will lose all access to their ACG network and email access upon their end date. Data stored on these systems will be deleted and unrecoverable. See below for instructions on backing up Google account data prior to losing access.
Alumni — how long you have access after graduating?
The following matrix and all information thereafter applies to ACG students who have completed a degree or certificate program. After the defined timeframe(s), the respective account and all data associated with it will be deleted and unrecoverable.
If you become a Staff or Faculty member at any time, your account will exclusively follow the Account Access for Departing Employees process.
All accounts are subject to the Electronic Resources Acceptable Use Policy and as such may be disabled, deleted, or otherwise made unavailable for any reason including inactivity or security risk.
Please note that the College did have an Alumni Email Program previously, which granted extended access to email only. This program is scheduled to be retired for all current participants June 2025.
| Service | Ends on graduation | 30 days | 1 year | Forever | Paid option |
|---|---|---|---|---|---|
| Adobe Creative Cloud | |||||
| Campus buildings | |||||
| Canvas |
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| myACG | |||||
| Handshake |
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| Gmail and Google Drive | |||||
| Library Resources |
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| Bin |
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| Microsoft Office 365 | |||||
| VPN | |||||
| Panopto | |||||
| Word.acg.edu | |||||
| Zoom |
* Requires signup
† Read-only
‡ On-campus only
ACG Google Account (includes Gmail, Google Drive, Photos)
You will retain access to your ACG Gmail and Google Drive for one year after graduation, after which time, the account and all associated data (including Google Drive) will be deleted.
To back up your files and to prepare for a smooth transition away from your ACG Gmail, please follow our guide for Exporting Google Drive and Gmail. Please note that Alumni Email participants already do not have Google Drive access, so Google Drive instructions are only applicable to active students or those still within a year since graduation.
Card Access to Administrative Buildings
Students retain tap access to all buildings that are not residence halls for 30 days after their student status has been set to inactive.
myACG
You will have access to myACG for one year after graduation.
Handshake
Handshake allows active students and alumni to search for jobs, engage with over 7,000 employers, explore our career resources, and connect with a Career Advisor to help students develop their careers. Employers can post internship and job opportunities, as well as browse resumes and portfolios to recruit from our talented community actively.
You can continue to access Handshake with your ACG account for 1 year, and then indefinitely with a personal account. After graduation, take a moment to do the following to ensure you don't lose access to Handshake when you lose access to your ACG account:
- Go to https://app.joinhandshake.com/settings/emails.
- Verify your email through the confirmation email you receive in your personal email account.
- When your personal email is verified, you will see it appear under your ACG email. To make it your primary email, click on the three dots on the right and choose “Make Primary.”
If you have any questions, reach out to the Career Development Center at careers@acg.edu
Canvas account
You will have read-only access to Canvas courses for one year after graduation. If you think you might want to access your old course materials in the future, you should download them during this one-year period.
Panopto account
You will have access to Panopto for one year after graduation. If you want to save your videos, you can enable podcasts on a folder or on each individual video. This allows you to download your videos as described in this guide.
Library Resources
For information on library resources that are available to Alumni
Bin
While you will technically have access to Bin for one year after graduation, we strongly recommend you download your files to a storage drive before you leave campus, as this service cannot be accessed from elsewhere.
VPN
Students will continue to be able to log into our VPN for one year.
ACG blog
You can access your blog for one year after graduation. During this time, you should use the WordPress Export tool to download a copy of your blog. This content can then be imported to a new WordPress blog.
Adobe Creative Cloud
Your access to the Adobe Creative Cloud service and applications through ACG will end as soon as you are no longer marked as enrolled in the school's system. Prior to completing your final term, back up any files you may have stored on the Adobe Creative Cloud service. You may also wish to save a copy of your Adobe documents to non-Adobe formats, so that you will be able to view them without the Adobe applications. Adobe also offers an option for graduates to create a free Adobe account and migrate media assets and is offering discounts for new graduates looking to buy the software. Note that Adobe currently only supports this for US-based accounts.
Microsoft Office 365
Your access to Microsoft Office 365 will end as soon as you are no longer marked as enrolled in the school's system. Downloaded copies of Office will fail to work once they check the license server, which may happen as soon as you graduate. While some applications (Google Docs and Sheets, Apache OpenOffice) may be able to open and edit some Office file formats, purchasing a license for Microsoft Office might be necessary to continue accessing some files. Note that if you have used Microsoft OneDrive with your ACG account, you will have to migrate your data before graduating.
Zoom
Your ACG Zoom account will be downgraded upon graduation to a Basic license, which will allow meetings of up to 40 minutes in duration for up to 100 participants. As long as you continue to have access to your ACG email, you may continue to use Zoom with this account. If you require the additional features offered by a Licensed Zoom account, you will need to create a new Zoom account with a personal email.